Careers at eDOC Innovations
eDOC Innovations is an Fintech software development company specializing in mobile enterprise digital transaction management (mDTM®) solutions, servicing small and mid-size financial institutions, universities, insurance agencies and small to mid-sized businesses.
We are a multi-owned credit union service organization (CUSO) that actively participates in the National Credit Union Service Organization (NACUSO), the cuasterisk.com network of CUSO’s, which aspires to the seven principles of Rochdale’s cooperative business model, and the Credit Union Financial Exchange (CUFX), organized to bring a standard of technology to the credit union movement by building products together.
The working environment at eDOC Innovations fosters creativity and innovation. We are a company that encourages growth and new ideas! We are always interested in highly talented people. If you think we are a good fit for your skills, you are welcome to send us your resume for future opportunities that may become available.
Client Development Specialist – L1
We are looking for a Client Development Specialist to provide the first level of response to our clients in a consultative manner that is conducive to resolving the clients’ immediate issue. In this full-time position, you will be responsible for handling all incoming client support requests, entering information into our CRM solution, resolving the issue or escalating the issue internally as needed. The CDS-L1 also will assist in installing, maintaining, training, and supporting clients that use eDOC solutions in-house or in a SaaS environment. Below are more details on the functions of the job and what a qualified candidate will look like.