eDOC Leadership and Board of Directors

Meet Our Team

Executive Management

Mark Fierro
Mark Fierro
Chief Executive Officer

Mark joined eDOC Innovations in 2000 beginning his tenure at eDOC as an Account Manager and worked his way to the top through roles such as Product Manager, Manager of Implementations, VP of Client Development, EVP and COO. He was named Interim CEO in November 2018 and CEO in April 2019.  A native of Massachusetts, Mark brings 33 years of industry experience within the credit union digital imaging business. Prior to joining eDOC, Mark was Chief Financial Officer at Sharon Credit Union.

Mark is responsible for the day to day operations of the CUSO, including managing team members in the executive leadership.  He frequently interfaces with key clients, other departments and partners to ensure that CUSO objectives are achieved and relationships maintained. Mark holds a Master’s in Business Administration from Nichols College and a Bachelor’s in Accounting from Worcester State College. mfierro@edoclogic.com  800-425-7766 ext. 414

Lhomond Jones
D. Lhomond Jones
Senior Vice President of Development and Advisor to CEO

Lhomond joined eDOC Innovations in 2000 and is responsible for all research and development activities surrounding eDOC Products. Prior to joining the eDOC team, Lhomond was a senior program manager and project engineer for over 20 years in United States Air Force systems engineering and test and evaluation programs. He is eDOC’s chief technology resource and the primary source of product development and maintenance. Lhomond earned his Master of Science Degree from the Air Force Institute of Technology and a Bachelor of Science Degree from Brigham Young University, both in Electrical Engineering. ljones@edoclogic.com 800-425-7766 ext. 403

Joseph Lao
Joseph Lao
VP Sales and Market Development

Joseph joined eDOC in February of 2010 and comes with 20 year’s experience in the Financial Services industry.  Joseph serves as the liaison between Partner Integrators and eDOC and heads eDOC’s Sales and Market Development Team. He served as a Relationship Manager in the automotive dealer captive finance, as well as a Financial Services Manager, Loan officer, Human Resource Associate Manager, trainer and a team leader. He holds a Bachelor’s degree in Business and Arts from Brigham Young University-Hawaii. jlao@edoclogic.com  800-425-7766 ext. 404

Josh Jones, VP Reseach and Development
Joshua Jones
Chief Technology Officer

Josh joined eDOC Innovations in 2002 and has a Bachelor of Science in Computer Science and Systems Integration degree from Weber State University.  As a member of the development team for more than eight years, his contributions to building eDOC solutions has been substantial, leading efforts to create and enhance eDOC’s mDTM flagship eSignature solution, eDOCSignature, and eDOC’s DocLogic and CheckLogic solutions. Josh became Vice President of Research and Development in 2016, where he now leads the software development team and all the software design and development systems of the organization. Under his leadership, eDOC continues to grow its software solutions and drive value back to the users of the software. As the VP of Research and Development, Josh continues his love for learning and leveraging emerging technologies. In his free time, he enjoys volunteering in his community as a foster parent and in various groups with his kids.


800.425.7766 ext. 419

Karl Johnson
Karl Johnson, MBA, PMP
Chief Operating Officer

Karl joined eDOC Innovations in 2002 as an Implementation Specialist. Working his way through the ranks from Project Manager to his current position of Vice President of Client Operations, Karl manages the Client Development Team, Implementations Team and QC Department. Karl graduated with Cum Laude honors from Weber State with a BA in Technical Sales. He then went on to receive an MBA from Colorado State University and a Project Management Professional (PMP) Certification from the Project Management Institute (pmi.org). Karl enjoys working and training people in technology and speaks five languages.


800.425.7766 ext. 417

Jody Snow
Vice President of Administration

Jody joined eDOC Innovations in October of 2011. Jody has worked across multiple departments within the company to become established as the VP of Administration recently. Jody started her career as a Quality Assurance supervisor at a technology company for 12 years, where she worked heavily in database management and process auditing. Jody leverages her prior experience inside and outside eDOC to oversee the administrative teams and overall operations alongside the CEO.  Jody enjoys spending time with her family and running a sporting goods business outside of regular work hours as a hobby.


800.425.7766 ext. 412

eDOC’s Board of Directors

Geoff Johnson
Geoff Johnson, Chairperson


Melissa Ashley, Vice Chair


Bret Weekes, President/CEO
Bret Weekes