Catholic United Financial Credit Union, based in Saint Paul, Minnesota, has elected to upgrade to eDOC Innovations’ DocLogic Suite. With this upgrade, the credit union will be utilizing eDOC’s comprehensive mobile digital transaction management solution (mDTM®), including the eDOCSignature® eSign solution that is fully integrated with the credit union’s core provider, CU*Answers. Catholic United can now provide optimal remote closing capabilities to speed up member transactions as they originally hoped. The solution allows credit union staff to connect with their members wherever they are and service their needs more effectively.
“I’m pleased to see Catholic United’s highly proactive approach to document imaging that employs the collaborative work between eDOC and our partner, CU*Answers”, said Mark Fierro, CEO of eDOC. “This tightly integrated workflow provides a seamless solution for both our credit union users and the members they serve.”
“We have been actively looking for ways to enhance our processes so we could better provide added value to the member experience. We are thrilled that both our providers have been able to offer a solution with eDOC’s mDTM that adds convenience for our members through the use of digital automation with mobile remote delivery capability via eDOCSignature,” stated Andrea Ferkingstad, Director of Innovation & Member Engagement at Catholic United. “We are looking forward to being fully implemented, and we are excited about the new process and added possibilities!”