Honor Credit Union, based in Berrien Springs, MI, has been utilizing eDOCSignature for several years to expedite their member document signing process. Recognizing the need for an improved signing experience with an enhanced member and credit union security, Honor CU recently added the elegantly integrated Secure Signing Room feature of eDOCSignature. This allows the member an authenticated access to their documents for eSigning by logging in to their member-facing online banking solution.
“Member Authentication is the number one concern for every credit union using eSign solutions,” notes Tim Wright, AVP of Sales at eDOC. “Adding Secure Signing Rooms integrated behind online banking platforms addresses that concern. Members log in to their online banking and are presented with their documents they need to eSign. It makes for a simpler experience for the member and a more secure method for the credit union.”
Deb Slavens, VP of IT at Honor added: “We love our newly added eSignature feature for online banking. It helps us service our members through platforms they are already comfortable using, including online banking and mobile banking. It is also more secure for the credit union as we are using the established mechanisms for online banking security and applying them to the eSignature process.”