Eastmill Federal Credit Union (FCU), based in East Millinocket, Maine, efficiently serves their members by using the many standard features of eDOCSignature®. Eastmill FCU came onboard with eDOC’s eSign solution in the fall of 2019, a timely decision as they had to quickly adjust the way they operated given the changes in business landscape during the pandemic this spring.

“Because of the Maine state mandate, we are still closed in our lobby but plan to reopen shortly. We have seen a great deal of COVID-19 in our area,” stated Dan Byron, CEO of Eastmill FCU. “We are really glad we signed up for eDOCSignature! It has come in handy with all of our consumer loan documents during this crazy time.”

“One of the most common things we hear from our clients is how easy the software is to use for staff and members alike,” commented Tim Wright, eDOC’s AVP of Sales. “Because of the system workflows and design, it is not cumbersome or tedious to get up and running. This is key as credit unions are adapting to the new normal of serving members remotely. COVID-19 has changed the business strategies of our credit unions, and we are grateful for the opportunity to work directly with them and their members,” Wright added.