Great Lakes First Federal Credit Union with 8,700+ members, based in Escanaba, MI, is expanding their existing eDOC Innovations’ DocLogic system as an integral part of their transition to a new core processor. Fully integrated with the credit union’s core of choice, CU*Answers, eDOC’s Mobile Enterprise Digital Transaction Management (mDTM®) automation process, including the eDOCSignature® e-sign solution, provide workflows for optimal remote closing capabilities that speed up member transactions and allow credit union staff to connect with members anytime, anywhere, on any device.
“We are excited to deepen our relationship with Great Lakes First with the addition of our integrated automation workflow, including eDOCSignature,” said Joseph Lao, VP of Sales and Market Development of eDOC. “Their commitment to collaboration is a perfect fit for us in our desire to drive digital transaction strategies in the industry. It is energizing to see our efforts embraced by peers who share eDOC’s goals of providing services that are intuitive, secure, and driven by collaboration.”
“We have been actively looking for solutions to streamline our processes, so we are better able to provide added value to the member experience,” expressed Wayne Johnson, President and CEO of Great Lakes First FCU. “We are pleased that we have found what we needed from our current imaging solution provider, eDOC. Their mDTM solution adds convenience to our members by automating our process and adding mobile remote delivery capability with eDOCSignature. We are scheduled for full implementation in over a month, and we are excited about the new process and added possibilities!”