San Antonio Citizens Federal Credit Union, based in San Antonio, FL, recently prevented fraudulent activity using eDOC Innovations’ check processing and electronic document solutions. A San Antonio Citizens FCU teller suspected the fraudulent activity during a recent deposit and after reviewing the member’s account managed by DocLogic™ noticed identical deposits from the member at multiple branches. The teller reviewed all recent check images captured through CheckLogic Branch™ and receipts stored digitally within DocLogic, then notified management who immediately placed holds on the member’s funds.
Patty Sarne, SVP and COO of San Antonio Citizens FCU, comments, “Being able to access all member information in one location allowed us to quickly assess the situation and implement preventative measures. We are so glad that we made the switch to eDOC Innovations’ check processing solutions. Switching has allowed us to store and access our check images on the same server as our other electronic documents. Without CheckLogic Branch and DocLogic, valuable time would have been lost researching information in multiple locations.”
CheckLogic is eDOC Innovations’ premier solution for electronic check exchange for end-point settlement. With CheckLogic, credit unions can complete their check processing needs electronically and administrators can view all branch check processing reports from their desk. DocLogic is eDOC Innovations’ internal document management portal for electronic teller receipt, member services, and check and loan processing. Additionally, DocLogic automates electronic images for electronic form creation, electronic signature and other paper transactions online. For more information about eDOC Innovations software solutions, visit http://edoclogic.com