Based in Washington, PA, CHROME FCU has elected to upgrade to eDOC Innovations’ DocLogic Suite. Initially using eDOC’s hosted SaaS solution, CHROME wanted to take advantage of additional options available in an on-site system while retaining the unique features of a hosted solution. CHROME and eDOC worked together to build a unique system entirely customized for CHROME.
Eric Kirk, Senior VP and CIO of CHROME FCU, elaborated on their dilemma: “CHROME has enjoyed working with eDOC over the years using their SaaS systems but we wanted to expand to their comprehensive digital transaction management solution (mDTM®). This expansion of features will include single sign-on and additional customization options. By migrating to an in-house model, we can now have the best of both worlds. We get a more robust solution with the vast features that come with it while enjoying the autonomy of our information hosted, maintained, and backed up entirely remote.”
“We are very excited to be able to build this unique setup for CHROME,” commented Tim Wright, eDOC AVP of Sales. “It took some time to put the strategy together and to understand how this hybrid solution will function. Ultimately, CHROME will have the expanded feature sets of the software while retaining a maintenance-free system and continue to benefit from the cost savings aspects of a completely remote and hosted system.”