The CU*Answers Item Processing team, working with eDOC Innovations, have successfully implemented 43 new Mobile RDC clients within the first 6 months of 2017. eDOC Innovations manages the technology for backend processing, archiving and transmitting the image files to a variety of designated clearing houses.

The role of the Item Processing team is to facilitate the RDC implementations into the eDOC CheckLogic software, provide software training to the credit union staff and ongoing Level I support.

The CU*Answers Item Processing department was initially formed in 1982 for direct deposit services and their first check processing client was signed in 1984. CU*Answers offers check processing services to all US credit unions regardless of state or time zone.