CU*Answers has signed an agreement with eDOC Innovations to provide credit unions leveraging their online imaging solution with remote e-signature capability. The added feature will allow credit unions to send documents to members for electronic signatures wherever they are, and is being provided to the credit unions by the cooperative CUSO at no additional cost.
Randy Karnes, CU*Answers CEO said: “The move to provide e-sign to clients utilizing our online imaging strategy is about getting those credit unions to think about becoming online retailers. Not all members want or are able to come into the branch to sign loan forms. By giving credit unions the ability to capture that signature remotely, we speed the closing process and improve convenience for the member. And when credit unions see the response from their members, it will get them thinking about other digital strategies to improve member experience.”
Through integration between CU*Answers’ current online imaging solution and eDOC Innovations’ eDOCSignature™ product members will soon enjoy the convenience to sign documents from anywhere their smartphones and mobile devices take them. The service is scheduled to roll out to credit unions in May 2016.