Recognizing the ever-present dilemma of cost versus member-convenience for small credit unions, eDOC Innovations set out to help them make changes in the way they do business and serve their members by introducing technology at specially reduced pricing. eDOC’s new Small Credit Union Initiative offers credit unions under 3,000 members their eDOCSignature platform to get them into the game of digital transaction automation, management and eSignature capabilities with the intent to provide conveniences that will attract and retain technology-centered members.
“As a CUSO, we are committed to this industry. By offering small credit unions an affordable way to move into the digital transaction space, which also provides many cost saving benefits, we are helping them grow their membership. With so many variables that come with operating a small business in today’s world, we acknowledged that size should not limit big change and that we could assist the small credit unions to experience positive outcomes that will lead them into the future,” stated Jody Ciano, VP of Marketing at eDOC.
Dillan Fierro, eDOC’s new small business manager heading the initiative, added: “For the small credit union who can visualize the benefit of a digital transaction environment in their daily operations – no more printing, mailing and waiting for the member to return documents – their willingness to invest in the future has led to immediate benefits. Not only does the platform eliminate the need to print and mail physical copies of loan forms, it also facilitates a speedy execution of transactions through a secure, remote loan process.”
Credit union culture and member relationships can make a difference for small credit unions. To read an inspiring customer success story on a small credit union making big differences, visit the eDOC website.