Idaho Central Credit Union, a full-service co-operative credit union that provides services to almost 80,000 members via its 18 branches, recently gave kudos to its electronic document provider, eDOC Innovations.
Ask Mark Willden, VP of Information Systems at Idaho Central Credit Union, for a recommendation on partnering with a company that provides e-document solutions, and he might steer you to the eDOC web site. This powerhouse credit union, with over $800MM in assets, uses eDOC’s DocLogic suite of solutions including ProDOC forms– the electronic capture and creation of documents. Mark’s comment towards eDOC service include: “I wanted to thank you for all your support in getting our ProDOC issues resolved. I feel like you have been very responsive and professional with our needs. We appreciate your support. I was able to tell that we have a working solution at our Blackfoot Branch and our employees are very excited.”
“We know that service is a key driving force in our owners and peers minds – how they interact with us and how they feel about their own strategy,” comments Bret Weekes, President/CEO of eDOC Innovations. “A key in the success of a credit union realizing their own e-Document strategy is how they are supported by our team. We have a lot of emphasis on doing all we can to support our owners and peers – helping them succeed and build their business. It is for this purpose that we are in business,” Weekes continued.