The eDOC Innovations Board of Directors announced today that Mark Fierro has been appointed Chief Executive Officer of the multi-owned CUSO. Fierro, named Interim CEO in November 2018, has been with the company for more than 19 years previously serving as the Executive Vice President/Chief Operations Officer leading the day–to–day operations of the CUSO.
“This was an easy decision for the owners of eDOC and the board of directors,” stated Randy Karnes, Chairman of the Board of eDOC Innovations. “Mark’s capabilities, history with the firm, and commitment to our direction made it that way. We look forward to Mark’s approach to what is next for eDOC. We all look forward to some big things down the road based on the new team Mark is rallying to the opportunities. Transitions are a process, and this one is off to a great start with Mark in the lead.”
Melissa Ashley, Vice Chair of eDOC Innovations, added, “Mark is the right leader for eDOC and I am excited to see him work with the board and his team to bring eDOC’s innovative products to credit unions nationwide.”
“I’m honored to continue serving this great organization as its CEO,” commented Fierro. “I am grateful to the board of directors for their trust in me and for the leadership team at eDOC that built the strong foundation we currently enjoy. I look forward to continuing to work with thistalented and dedicated team, as well as our outstanding employees, all who are focused on taking actions to transform the business as we continue to innovate our products. I am incredibly excited to assume this role and for the future of the company.”
A native of Massachusetts, Fierro brings 33 years of experience in the credit union industry and was the Chief Financial Officer at Sharon Credit Union prior to joining eDOC. He holds an MBA from Nichols College and a bachelor’s degree in accounting from Worcester State College.eDOC Innovations is a software development company specializing in mobile enterprise digital transaction management (mDTM®) solutions.