eDOC Innovations, a credit union service organization (CUSO) based in Middlebury, VT, has recently introduced exciting features to its eSign solution, eDOCSignature®. In early 2020, the Text Notifications feature was added in response to the growing need for credit union members to receive eSign notifications via text message. In eDOC’s most recent release, the Bulk Send feature was added, enabling credit unions to quickly email signing templates to multiple users at one time. This feature empowers eDOCSignature users at credit unions to send marketing promotions to their members via a bulk email blast and allows interested recipients to sign up by completing the eSign process.

“There is still a perception that credit unions are old-fashioned or slow in offering convenient services to their members. This is largely a myth that must be dispelled if we are to thrive during challenging times for our industry,” commented Joseph Lao, VP of Sales and Market Development at eDOC. “The broader credit union member base must be made aware of the multiple online services available via secure mobile technology, including remote document signing and mobile remote deposit services. As we continue to navigate through the ongoing challenges of the times, these must-have solutions are critical.”