Peninsula Federal Credit Union, a $196M credit union based in Escanaba, Michigan, was looking to drive efficiencies and better serve members by digitizing their member document processes. An implementation of eDOC Innovations’ state-of-the-art mobile enterprise digital transaction management solution (mDTM®) was just what they needed. The solution fully integrates with CU*Answers, Peninsula FCU’s core provider. The synergistic relationship between eDOC and CU*Answers will provide Peninsula FCU with the optimal remote closing capabilities they sought to speed up member transactions. It will allow credit union staff to connect with members and service their needs anytime, anywhere, on any device.
“We are pleased to deploy eDOC’s mDTM® which adds convenience for our members through the use of digital automation with mobile remote delivery capability via eDOCSignature,” commented Debbie Edwardsen, VP of Innovations at Peninsula FCU. “We are fully committed to this change and are thrilled about the new process and added possibilities!”
“I’m excited to see the collaborative work between eDOC and CU*Answers get deployed for Peninsula and provide a tightly integrated workflow for them. I am pleased to see our relationship with Peninsula expand from mobile check capture to a full suite of solutions for the credit union staff and the members they serve,” commented Mark Fierro, CEO at eDOC.