eDOC Innovations, an electronic document CUSO serving over 400 credit unions, announced that RIPCO Credit Union of Rhinelander, WI, recently signed to implement the DocLogic In-House eDOC system. With over 11,000 members and $70 million in assets, RIPCO intends to expand its e-document strategy in order to better serve their members.
RIPCO had previously incorporated eDOC’s SaaS solution to manage their e-Receipt processing. This online solution permitted RIPCO to begin to develop their paperless strategy at their own pace. “We needed to take the next step and apply eDOC’s technology to other areas of our credit union. This was especially important in eliminating the paper gridlock in our loan department,” commented Karen Piehl, VP of Operations for the credit union. eDOC’s DocLogic Suite will enable us not only to automate loan process, but also improve member service, accounts payable and human resource department strategies,” continued Piehl.