South Bay Credit Union has launched its eDocument strategy by signing on with eDOC Innovations. Based in Redondo Beach, California, South Bay serves over 8,200 members. The credit union also signed with CU*Northwest, a CUSO partner with eDOC, to serve as their data processor.
“We are pleased to be aligned with a partner that will make a critical impact on service delivery and operations. Our members will love the self service options and more efficient delivery. Our staff will love the ease of use, elimination of paper and records retention“, commented Jennifer Oliver, President and CEO of South Bay Credit Union. “We can’t wait until our conversion, the day we start to see it all come together”, added Oliver.
eDOC works with other affiliate partners to the CUSO to offer an imaging and eDocument platform to their clients. This platform consists of Check21 and Item Processing, document imaging, workflow automation, eSign operations and other professional services to enhance the productivity of the credit union as a whole.
“eDOC Innovations and CU*Northwest are a powerful combination to help move the credit union forward in their efforts to go paperless. This ensures that the CU’s strategy is securely in place to drive value and revenues for the CU client. We welcome Jennifer and her team into the eDOC family,” says Bret Weekes, President and CEO of eDOC Innovations.